RETURNS & EXCHANGES

  • At House of Sonar, we strive to ensure your utmost satisfaction with your order. However we have a strict NO EXCHANGE policy based on personal preferences regarding the products after purchase. In certain cases exchanges for products may be possible, subject to specific requirements, including and not limited to products returned within 24 hours of receiving.
  • Custom-made items are non-refundable and non-exchangeable
  • AS A STANDARD COMPANY POLICY WE DO NOT ISSUE REFUNDS.
  • Any credit issued is applicable only towards full priced items
  • House of Sonar cannot accept responsibility for any lost or damaged items during the return shipment process.
  • The customer is solely responsible for covering all shipping costs associated with the exchange.